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DC Startup Week is free and open, but you must register via Eventbrite to attend. Already registered? Log in here (scroll down afterwards).

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Rachel Shaheen

n/a
Tuesday, September 10
 

10:00am EDT

Incorporating Impact: How to Define, Implement and Measure Mission-Oriented Initiatives Google DCSuneet Bhatt

11:00am EDT

Founder Stories: Unique Challenges in Social Entrepreneurship Google DCAdeleke Omitowoju • Alexander Cohen • David Sudolsky • Shraddha Rathod

12:00pm EDT

Lunch & Learn: How to Tailor Your Message to Resonate With Your Audience Online - (Google DC - The Briefing Room) Google DCMakisha Noël

1:15pm EDT

Investment Opportunities for Social Entrepreneurs Google DCSeema Alexander • Darius Baxter • Zulfe Ali • Alex Wilson

2:00pm EDT

Impact, Inc: How Three Different DC Companies Make a Difference Google DCMichelai Graham • Jessica Finnefrock • Danya Sherman • Daniel Wright

3:00pm EDT

When Good Things Happen to Bad Founders: Personality as a Predictor of Success - (Google DC - The Briefing Room) Google DCKristina Svensson-Piavent • Nikki Blacksmith, Ph.D.

4:00pm EDT

Why Angels need to Focus on Female Founders Google DCElise Whang • Marla Blow • Allyson Redpath • Cee Smith • Liz Whitehead
 
Thursday, September 12
 

9:30am EDT

How to make CX smarter, faster and personalized to build brand loyalty MindspaceAlex Richards • Kevin Philpott • Kayla Robinson • Seema Alexander • Mary Wiley

10:30am EDT

How to hire, build and create scale in your CX team MindspaceMax Swagler

11:30am EDT

How to harness real-time customer feedback to improve customer service and drive product innovation MindspaceAlex Richards

11:45am EDT

Benchmarks, analytics and settings goals for CX teams MindspaceSuneet Bhatt • Mari Parker • Alison Panza • Lindsay Konsko