Techstars DC Startup Week 2019 has ended

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Techstars DC Startup Week 2019

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Alex Richards

Stella Connect
Head of Sales Engineering & Partnerships
New York

stellaconnect.io

Alex Richards oversees sales engineering and partnerships at Stella Connect. He is an experienced technology leader, with over 12 years SaaS experience, having previously built and led professional services, training and implementation teams for various advertising and technology companies, including WPP and Apple. Follow me on Twitter: @CXinsider

2:30pm EDT

WeDC House:QuickBooks Mentor & Office Hours (Eaton: Barnett-Aden) WeDC House @ Eaton DCMiriam Waigand • Nataliya Ruli

3:00pm EDT

WeDC House: Founder Perspective: How to get the most out of an accelerator (Eaton:Beverly Snow) WeDC House @ Eaton DCRyan Kuder • Ken Carnesi • Joni Pepin • Yemi Adewunmi • Marcus Bullock

6:00pm EDT

Fostering Innovation and Entrepreneurship in the Caribbean Tech Ecosystem Make Offices

9:00am EDT

Customer Experience Kickoff: Breakfast & Networking Mindspace

9:30am EDT

How to make CX smarter, faster and personalized to build brand loyalty MindspaceAlex Richards • Kevin Philpott • Kayla Robinson • Seema Alexander • Mary Wiley

11:30am EDT

How to harness real-time customer feedback to improve customer service and drive product innovation MindspaceAlex Richards

11:45am EDT

Benchmarks, analytics and settings goals for CX teams MindspaceSuneet Bhatt • Mari Parker • Alison Panza • Lindsay Konsko

12:30pm EDT

CX Lunch & Networking

2:00pm EDT

Healthy habits for entrepreneurs to boost energy, profit and fun (Make Offices: Main Conference Room) Make OfficesIrina Kiel

3:00pm EDT

The secret to building an authentic and profitable brand (Make Offices: Inner Room) Make OfficesAdeola Ariyo Enikanoselu

5:30pm EDT

How French Startups Expand Globally & Happy Hour 1725 DesalesDenis Chazelle • Joanne Roberts • Adrien Pascal • Emmanuel Saint-Martin • Charles Kergaravat

9:00am EDT

2nd Annual Community Connections and Commitments: Aligning Profits and Purpose The Hatchery – AARP Innovation LabsAyris T. Scales • Omar Karim • Andy Shallal • Charmion N. Kinder • John D. Trybus • LaTara Harris • Siobhan Davenport • Angela Franco • Mioshi Moses